Job title
Care Coordinator
Reports to
Care Coordinator Supervisor and PEP Connections Director
Job Description
Engage in comprehensive, on-going assessments of client’s ecology to determine family and system identified needs, strengths, resources, stressors, and sources of support to be used in treatment planning. Utilize a wraparound approach to provide intensive and/or moderate care coordination services (ICC/MCC) to clients and families as a part of Positive Education Program’s Ohio RISE Care Management Entity (CME).
Essential Functions
- Align practice and work with the agency mission, vision, and guiding principles; the trauma-informed Sanctuary Model®; the Neurosequential Model; the Re-ED philosophy; and wraparound values.
- Provide structured service planning and care coordination through high fidelity wraparound as established by the national wraparound initiative and in accordance with the client’s child and family-centered care plan.
- Conduct the following activities within the time frames and other parameters prescribed by the OhioRISE care coordination rules for ICC or MCC, whichever is applicable:
a. Initial face to face contact;
b. Completing and updating Ohio comprehensive CANS assessments;
c. Convening and facilitating the child and family team for the purposes of developing, implementing, and reviewing the child and family-centered care plan;
d. Developing a crisis safety plan for incorporation into the child and family-centered care plan.
- Perform referrals and linkages to appropriate services and supports, including natural supports, along the continuum of care.
- Facilitate discharge planning activities for youth admitted to a psychiatric residential treatment facility or an inpatient behavioral health facility.
- Facilitate transition activities for youth transitioning amongst and between all facility and community-based settings (ICC) or facilitate transition activities for youth transitioning between facility and community-based settings (MCC).
- Utilize knowledge of clients and their strengths in treatment planning.
- Work collaboratively with all team members, including parents and other professionals, to implement the program and achieve the best possible outcomes for every client.
- Advocate for the vital interests of the client and family by maintaining a working knowledge of ecological/community resources.
- Empower the client and family by enhancing their ability to identify areas of need and seek out and negotiate appropriate resources as they move toward greater independence.
- Assist the client and significant members of the ecology in developing intervention strategies to improve behavior management, communication skills, social skills, and life management skills.
- Complete and maintain all required paperwork in a timely fashion in accordance with PEP policy and procedures.
Required Qualifications
• Bachelor’s degree in social work, sociology, psychology or related human services field.
o In lieu of a college degree, three years of experience in child behavioral health could be considered
• Minimum of two years’ experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers.
• Or master’s degree with 1 year of experience in experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers
• Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
• Be culturally competent or responsive with training and experience necessary to manage complex cases.
• Experience working with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision-making skills and utilize good judgment.
• Work professionally, effectively, and collaboratively with others.
Physical requirements
• Ability to use a computer and keyboard (eye-hand coordination and repetitive movements related to keyboarding).
• Ability to move around the classroom/center/community and sit and stand for more than an hour at a time.
• Ability to visually and auditorily assess and monitor the mental health status of clients for safety purposes.
• Ability to meet driver eligibility standards in order to transport clients in personal vehicle.