The Office of the Dean of Students provides Great Danes and their support network with inclusive, innovative, and impactful support services and education to promote successful scholarship through specialized resources, consultation, and, when appropriate, advocacy to help them navigate the University at Albany. Our Office serves as an umbrella for Community Standards (along with Off-Campus Student Services), Disability Access and Inclusion Student Services (DAISS), Supplemental Support Services, and Veteran and Military Student Services.
We strive to improve equity through access, develop an empowered community, promote the holistic well-being of our Great Dane community, and enhance our units and staff.
Required Qualifications:
- Enrollment in an undergraduate or graduate program at the University at Albany, SUNY (by July 1, 2024).
- Highly proficient in MS Office (Word, Excel, Exchange, Publisher, etc.)
- Impeccable attention to detail.
- Ability to work with a culturally diverse population.
- Ability to quickly learn new technologies and online databases.
- Ability to process complex information critically and analytically.
- Ability to work independently and as part of a team.
- Ability to maintain a high level of confidentiality and professionalism.
Preferred Qualifications:
- Extensive knowledge of University at Albany resources.
- Knowledge of the Office of the Dean of Students units and resources.
- Experience in customer service and providing administrative support (i.e., answering phones, responding to customer emails, scheduling meetings, etc.).
- Ability to de-escalate situations and, using available resources, creatively address situations.
Responsibilities:
- Cover the front desk for administrative responsibilities, including:
- customer service,
- answer phones and appropriately disseminate messages,
- schedule staff/student meetings,
- triage walk-ins,
- organize files, etc.
- Ensure the office remains neat and orderly.
- contact Facilities Management for trash collection or other maintenance needs.
- Support the Office of the Dean of Students and its staff with ongoing and emerging efforts that enhance resources for or respond to the acute needs of our campus community.
Appointment:
- May 13, 2024 to August 16, 2024
- 25 hours per week in person between 8 am and 4 pm, Monday through Friday.
Student Assistant positions are At-Will employment.
Compensation: Student assistants will receive $15.25 per hour during their appointment and are paid bi-weekly per the University Student Payroll Schedule for Federal Work Study & Student Assistants.