About RF for SUNY at the University at Albany:
Employment is with The Research Foundation for the State University of New York, a private, nonprofit, educational corporation that provides essential sponsored program administration and innovation support services to SUNY faculty and students whose ideas and research generate ground-breaking discovery and translate to entrepreneurial and economic development opportunities for New York State.
Working at the SUNY Research Foundation for the University at Albany, you will be part of a team that provides essential services to the University as it moves to the front ranks of American higher education, supporting the advancement of education, research and discovery. The University at Albany, a nationally recognized research university with outstanding faculty, researchers and staff, offers challenging, exciting and rewarding careers to those who seek opportunities to grow and excel.
Description of Duties:
Under the general direction of the Office of Strategic Initiatives, the selected individual will be principally responsible for supporting the business alignment and operational needs for UAlbany’s Research Foundation Human Resources (RFHR) operations. This role focuses on analyzing, mapping, and automating RFHR processes to improve efficiency and operational effectiveness.
The individual will collaborate closely with RFHR leadership, UAlbany’s applications governance group, and the NEOED vendor to address system-related issues, streamline workflows, and align solutions with organizational goals.
Must be enrolled in a University at Albany graduate degree program on a full-time basis.
Primary Responsibilities:
- Analyze business processes, map workflows, and identify areas for improvement.
- Dedicate significant time to configuring and optimizing systems such as NEOED, JotForm, MS PowerAutomate, and MS AI Builder to automate and enhance workflows.
- Partner with RFHR leadership to understand operational needs and ensure alignment with institutional goals.
- Serve as a liaison between State HR, RFHR, NEOED, UAlbany ITS and stakeholders to address application-related issues and maintain optimal system performance.
- Create and maintain detailed process documentation for all automated workflows, with a strong focus on system configuration and settings.
Minimum Qualifications:
- Must be enrolled in a University at Albany graduate degree program on a full-time basis.
- Bachelor’s degree from a college or university accredited by the US Department of Education or an internationally recognized accrediting organization.
- Familiarity with business process mapping tools, e.g., Microsoft Visio or Lucidchart.
- Basic knowledge of IT automation tools such as NEOED, JotForm, MS PowerAutomate, and MS AI Builder.
- Strong written and verbal communication skills to collaborate across departments and with leadership.
- Analytical ability to extract insights from business processes and related data to drive improvements.
Preferred Qualifications:
- Current program or prior degree in Business Analytics or a closely related field.
- Prior work experience working closely with IT tools, software vendors, and addressing application-related issues.
- Advanced proficiency in NEOED’s platform and IT automation tools such as JotForm, MS Power Automate and MS AI Builder, etc.
- Certification or advanced training in IT automation tools or related platforms.
Additional Information:
Hours/Compensation:
Spring 2025: 20 hours per week.
Summer 2025: 40 hours per week.
Compensation: Financial support included ($24,440 @ 50% FTE or $940 biweekly).
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/asr.htm
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.
Application Instructions:
Persons interested in the above position should submit a resume, three work-related references, along with a cover letter.
Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Priority review of applications will begin immediately and continue until filled.
